The Listening Heart: Cultivating Wisdom in Counseling
In the journey of chaplaincy, we are called to walk alongside others in moments of vulnerability, pain, and confusion. We become listeners, guides, and bearers of hope. But how do we navigate these sacred encounters with wisdom and discernment? Today, we'll reflect on the qualities of a wise counselor, drawing inspiration from the Word of God.

by Dr. Beverly Burns

Scripture Reflection

1

Proverbs 15:23
"A word fitly spoken is like apples of gold in settings of silver." (This verse highlights the importance of thoughtful and timely communication.)

2

James 1:19
"My dear brothers and sisters, listen carefully: Everyone should be quick to listen, slow to speak and slow to become angry." (This emphasizes the crucial role of listening in counseling.)

3

Proverbs 18:13
"To answer before listening—that is folly and shame." (This reminds us of the importance of truly hearing before offering advice.)

4

Galatians 6:2
"Carry each other's burdens, and in this way you will fulfill the law of Christ." (This speaks to the compassionate and supportive nature of counseling.)
Devotional Message: The Art of Wise Counseling
The art of wise counseling is not simply about offering solutions; it's about creating a space where healing can begin. It's about listening with our hearts, discerning with our minds, and responding with compassion.
The Listening Heart
True wisdom begins with listening. Not just hearing the words, but understanding the emotions, the unspoken fears, and the deeper needs behind them. James reminds us to be "quick to listen." This requires setting aside our own agendas and focusing fully on the person before us. It means creating a safe space where they feel heard, valued, and understood.
The Discernment of the Spirit
As we listen, we must also seek the guidance of the Holy Spirit. Proverbs tells us that "a word fitly spoken" is precious. This implies that our words should be carefully chosen, seasoned with grace and truth. We need to discern what is helpful, what is encouraging, and what is truly needed in each situation. This discernment comes through prayer, reflection on Scripture, and a genuine desire to serve.
The Compassionate Response
Wise counseling is rooted in compassion. It's about carrying each other's burdens, as Galatians instructs. It's about empathizing with those who are hurting, offering comfort and hope, and pointing them toward the healing power of Christ. This compassion is not simply a feeling; it's an action. It's about being present, offering practical support, and walking alongside those who are struggling.
Reflection and Application
  • Take a moment to reflect on your own listening skills. Are you truly present when others are sharing with you? What can you do to become a more attentive listener?
  • How can you cultivate greater discernment in your counseling? What practices will help you hear the voice of the Holy Spirit more clearly?
  • How can you express compassion more effectively in your interactions with others? What practical steps can you take to support those who are hurting?
Prayer
Lord, grant us the gift of a listening heart, a discerning mind, and a compassionate spirit. Help us to be wise counselors, instruments of your healing and hope. May our words be like "apples of gold in settings of silver," bringing comfort, encouragement, and guidance to those who are in need. In Jesus' name, Amen.
Practice Options: Select one option and share in the discussion group

1

Option 1 (Focus on Practice)
"This week, let's intentionally practice the art of listening. Seek out someone who needs a listening ear – a friend, a family member, or even a stranger. Set aside distractions, create a safe space, and truly listen to their heart. Reflect afterward on what you learned from the experience, and how you can further cultivate this vital skill in your chaplaincy journey."

2

Option 2 (Focus on Prayer and Reflection)
"As you go about your day, carry these questions with you: Am I truly listening to those around me? Am I seeking God's wisdom in my interactions? Am I extending compassion to those who are hurting? Spend time in prayer, asking God to reveal areas where you can grow in these qualities. Trust that He will equip you to be a wise and compassionate counselor."

3

Option 3 (Focus on Community and Support)
"Let's support one another in this journey of learning and growth. Share your reflections on this devotional with a classmate or mentor. Discuss what resonated with you, and how you plan to apply these principles in your chaplaincy training. Together, we can cultivate the wisdom and compassion needed to serve others effectively."
Additional Practice Options

1

Option 4 (Focus on a Specific Action)
"Choose one specific area from today's reflection – listening, discernment, or compassion – and make a conscious effort to focus on it this week. For example, if you choose listening, try to actively listen to three different people each day, focusing on understanding their perspective rather than formulating your response. At the end of the week, reflect on your experience and journal about what you learned."

2

Option 5 (A combination)
"This week, take time to reflect on your own listening skills. Is there someone in your life who needs a listening ear? Reach out to them and offer that gift. Additionally, spend time in prayer asking God to increase your discernment and compassion. Finally, connect with a classmate and share what you are learning. Together, we can grow in wisdom and grace."